Preamble
The Responsible Digital Services Design Reference Guide (GR491), published by the Institut du Numérique Responsable (INR), provides a framework for all organizations wishing to commit to this topic and take action toward more responsible digital practices, based on the following three pillars:
- People: Reducing the digital divide and improving living conditions through digital technologies
- Planet: Reducing the environmental footprint of digital technologies
- Prosperity: Digital technology, as a driver of growth, must represent an opportunity for everyone
The GR491 consists of 61 recommendations and 516 criteria, organized into 8 project “families.” This framework addresses digital challenges and is designed to enable every stakeholder involved in a project to adopt a continuous improvement approach, assess their practices, and implement concrete recommendations throughout all phases of digital service design.
DQE Groupe aims to integrate responsible design into needs assessment and usage analysis, and to apply responsible design principles during the definition and implementation of its data quality solutions, as recommended by the INR’s Responsible Digital label.
To this end, the company provides its teams (production, R&D, projects, and support) with access to the Responsible Digital Services Design Reference Guide (GR491) from INR through this summary document.
This document refers to the 61 recommendations and 516 criteria distributed across the 8 project “families” defined in the GR491.
Link to the GR491 Guide: https://gr491.isit-europe.org/
Strategy
The project strategy phase aims to determine the relevance and key challenges of the project.
8 recommendations – 76 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=strategie
Specifications
Specifications include the project framing elements, the resources implemented, as well as the objectives and constraints throughout the entire lifecycle of the target product, regardless of the project management methodology used (Agile or traditional V-cycle).
6 recommendations – 56 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=specifications
UX/UI
The stages and methods used in designing digital services to define the most effective user interaction solutions.
10 recommendations – 64 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=uxui
Content
All elements of a digital service made available to the end user.
5 recommendations – 48 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=contenus
Frontend
All components operating on a user device that enable interaction with a digital service.
10 recommendations – 75 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=frontend
Architecture
Architecture defines all types of shared technical service components that sit between application components and hardware components to manage physical resources. This includes local technical resource management components (OS, DBMS, etc.), communication management components, and distributed resource management components. It also defines the different types of hardware components on which an information system relies, such as servers, workstations, terminals, and networks.
10 recommendations – 62 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=architecture
Backend
The backend represents the technical implementation of business processes, including the technical means and data used, as well as all external interactions required for their execution.
6 recommendations – 72 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=backend
Hosting
All resources and infrastructure implemented to enable remote users to access and use a digital service.
6 recommendations – 63 criteria
GR491 recommendations link: https://gr491.isit-europe.org/?famille=hebergement
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