Following integration best practices helps improve reliability, reduce avoidable errors, and make support investigations faster when using DQE APIs.
Use the correct environment
Make sure each integration uses the correct endpoint, credentials, licence, and environment. Avoid mixing production credentials with test or staging environments.
Validate inputs before sending requests
Clean and format input data before calling DQE APIs. Remove unnecessary spaces, hidden characters, incomplete values, and internal comments that are not part of the data to validate.
Handle API responses explicitly
Design your integration to handle successful responses, rejected requests, no-result cases, timeouts, and unexpected errors separately. Avoid treating all non-success responses as the same issue.
Implement safe retry behavior
Use controlled retries for temporary failures. Avoid aggressive retry loops, especially in production workflows, because they can increase traffic and make incidents harder to investigate.
Log useful technical context
Keep logs that include request timestamps, endpoint names, response status, error messages, and correlation identifiers when available. Do not log credentials, tokens, or sensitive personal data in clear text.
Monitor production behavior
Track error rates, response times, timeout frequency, and unusual changes in no-result rates. Monitoring helps identify integration or data-quality issues before they affect a large number of users.
When to contact DQE Support
If you need help investigating an API behavior, provide the service called, environment, endpoint, request timestamp, response details, recent changes, and sample requests with sensitive data removed.