What data sources can I connect?
Seven: CSV file upload, Salesforce, Microsoft Dynamics, PostgreSQL, SFTP, Google BigQuery and Snowflake. See Connect a data source in DQE One Standalone.
Is there a file size limit for imports?
There's no single fixed limit, but an upload is rejected — toast "The Uploaded file can NOT be saved" — if it would exceed available disk space or your database's storage capacity. Very large files can fail for this reason even though no specific number is advertised.
Can I export and filter my results?
You can export results as CSV and view them in the app, with sortable, show/hide, reorderable columns (see Monitor and manage a run in DQE One Standalone). There's no text search on the results table itself, though — free-text search and filters exist on the Processes, Rules Manager, Scheduler and run history list screens, not on an individual run's rows.
Can I schedule recurring processes?
Yes — every 15, 30 or 45 minutes, hourly, daily, weekly, monthly or yearly (see Schedule a process in DQE One Standalone). You can also chain processes so one starts right after another finishes, either with a single process's own Auto-start the next step after completion option, or with a full DataPipeline (see Configure a DataPipeline in DQE One Standalone).
Can I rerun a past job with its exact settings?
Not as a frozen copy. Starting a process again always uses its current saved configuration — if you've changed its RuleSet, mapping or source since an earlier run, the new run uses the new settings, not what that earlier run used. See "Running again" in Monitor and manage a run in DQE One Standalone.
Are there ready-made deduplication templates?
No — every Rules Set is built from scratch, there's nothing preconfigured to start from. See Configure a RuleSet in DQE One Standalone.
Where can I learn the basics?
See the Introduction article for a guided walkthrough of the platform.
Is my data secure?
Credentials and run logs are encrypted. Data pulled from a live connector (Salesforce, Dynamics, etc.) is only kept for the duration of that run — once it finishes, only the processed result file remains; the raw extracted data isn't retained separately.
Email, phone, address and B2B checks send the mapped field values (not your whole record) to DQE's own processing servers over HTTPS — deduplication/matching itself runs locally, inside the app. Every process other than Find & Replace, Format and Index Records also checks your license and quota with DQE before running, sending only your license key, the process kind and a record count — not your data.
Is the platform available in multiple languages?
Yes — English, Français, Español and Deutsch. See Manage your profile in DQE One Standalone.
Where do I manage my subscription?
The Upgrade your plan link takes you to MyDQE, for license and subscription management only — it doesn't show your job history. That stays entirely inside the app: the Processes list, Scheduler → History, and each process's own Results screen.
How long does processing take?
Anywhere from a few seconds to several minutes, depending on data volume and rule complexity — there's no fixed timeout. Only one of your jobs runs at a time, so a long one will delay the next.
Troubleshooting common errors
| Message | Likely cause / what to do |
|---|---|
| "Cannot run a draft Process" | The process hasn't been finished in the wizard yet — open it and click Finish or Start process to complete its setup. |
| "No SFTP files found to process" | No file on the SFTP server matched the configured mask when the run started — check the file is there and the mask is correct. |
| "Salesforce URL Invalid", failures retrieving org/profile info | The instance URL is wrong, or the connection has expired — reconnect from the Data Source step. |
| "Dynamics Scope Invalid", or an error relayed from Microsoft | The OAuth scope or refresh token is no longer valid — reconnect to Dynamics. |
| "Failed to connect" (BigQuery) | The service account key is invalid, expired, or lacks the required permissions. |
| "Snowflake URL Invalid", or a token-related error | The account URL is wrong, or the OAuth connection has expired — reconnect to Snowflake. |
| "API only accept .csv, .xlsx or .xls file." | The file extension isn't supported (REST API upload only). |
| "Duplicate fields name not allowed." / "No space in header fields name allowed." | Your CSV's header row has two identical column names, or a column name containing a space — fix the header row and re-upload. |
| A Rules Set you expect doesn't appear in the picklist | It hasn't been published yet — publish it first (see Configure a RuleSet in DQE One Standalone). |
| A licence/quota error ("no licence found", "consumption exceeded", "no subscription for this process type") | Your organization's DQE licence or quota needs attention — contact your administrator. |
| A generic "Something went wrong" page | An unexpected server error — retry, and contact your administrator if it persists. |
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