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Support DQE

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Recent activity by Support DQE

  • Best practices for integrating DQE APIs

    Following integration best practices helps improve reliability, reduce avoidable errors, and make support investigations faster when using DQE APIs.Use the correct environmentMake sure each integra...

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  • Why are validation results not updated in Salesforce?

    DQE validations may not be triggered in Salesforce when the expected configuration, user permissions, object setup, or automation context does not allow the DQE validation process to run.Common sym...

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  • Email validation investigation: what to provide

    When reporting an email validation issue, providing complete technical and business context helps DQE Support investigate the behavior more efficiently.Required information your organization name; ...

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  • How does DQE validate email addresses?

    DQE validates email addresses by checking whether the submitted value is technically valid and whether enough information is available to assess the domain and mailbox with confidence.What DQE chec...

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  • Why does DQE return a different email status than expected?

    DQE may return an email status that differs from what you expected when the address, domain, mailbox, or validation context does not provide enough information to confirm the result with certainty....

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  • Why is an email domain not recognized?

    An email domain may not be recognized when DQE cannot obtain enough information to validate the domain or when the domain applies restrictions that limit validation checks.Common reasons the domain...

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  • Why is an email address rejected by DQE?

    An email address can be rejected by DQE when the submitted value does not match a valid email format, cannot be validated with enough confidence, or belongs to a domain that does not allow reliable...

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  • How to troubleshoot API timeout issues

    API timeout issues occur when a request does not receive a response within the expected time. They can be caused by network conditions, request volume, integration configuration, service availabili...

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  • Understand file-based batch processing

    DQE file-based batch processing lets you validate, standardize, enrich, clean, or deduplicate large volumes of data from CSV files exchanged through a secure SFTP server. This article explains how...

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  • What to provide for an API investigation

    When opening a support ticket for an API issue, providing the right technical details helps DQE Support reproduce the behavior, identify the service involved, and investigate faster.Required contex...

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